LEGAL

Subprocessors

Third-party services we use to provide our custom domain solution

In accordance with our Data Processing Addendum, we maintain this list of third-party Subprocessors who process Personal Data on behalf of our customers. We will provide at least 30 days' notice before adding new Subprocessors or making changes to existing ones.

Last Updated: January 1, 2025

Amazon Web Services

Purpose:

Cloud infrastructure, proxy servers, data storage (S3, EC2), Global Accelerator

Location:USA / Global
Transfer Mechanism:EU-US DPF, SCCs

Salesforce (Heroku)

Purpose:

Web and API application hosting, Redis caching

Location:USA / EU
Transfer Mechanism:EU-US DPF, SCCs

Mezmo

Purpose:

Application log management (3-7 day retention)

Location:USA
Transfer Mechanism:SCCs

New Relic

Purpose:

Application Performance Monitoring

Location:USA / EU
Transfer Mechanism:EU-US DPF, SCCs

Intercom

Purpose:

Customer support communication

Location:USA / EU
Transfer Mechanism:EU-US DPF, SCCs

Google (Workspace)

Purpose:

Business email communications

Location:USA / EU
Transfer Mechanism:EU-US DPF, SCCs

About Subprocessor Changes

We are committed to transparency in our data processing practices. When we plan to add new Subprocessors or make changes to existing ones, we will:

  • Update this page at least 30 days before the new Subprocessor begins processing Personal Data
  • Ensure all Subprocessors are bound by data protection obligations equivalent to those in our DPA
  • Provide you with the opportunity to object to new Subprocessors on reasonable data protection grounds

If you have questions about our Subprocessors or data processing practices, please contact us at privacy@saascustomdomains.com